Merchant Services Support

If you are experiencing issues with your terminal, please contact the support numbers listed below for your terminal model: 

 

 

 

PAX A920

PAX A920 Support Information:
Merchant Support: 909-230-7600, M-F 9AM-5PM
Email: merchantservices@chincommercialbank.com
Terminal Model: PAX A920
Technical Support: 1-877-859-0099
Authorization Support: 1-800-552-8227

PAX A80

PAX A80 Support Information:
Merchant Support: 909-230-7600. M-F 9AM-5PM
Email: merchantservices@chincommercialbank.com
Terminal Model: PAX A80
Technical Support: 1-877-859-0099
Authorization Support: 1-800-552-8227

Dejavoo QD4

Dejavoo QD4  Support Information:
Merchant Support: 909-230-7600, M-F 9AM-5PM
Email: merchantservices@chincommercialbank.com
Terminal Model:  Dejavoo QD4
Technical Support: 1-877-358-6797
Authorization Support: 1-800-552-8227

Ingenico Desk 3500

Ingenico Support Information:
Merchant Support: 909-230-7600, M-F 9AM-5PM
Email: merchantservices@chincommercialbank.com
Terminal Model: Ingenico Desk 3500
Technical Support: 1-800-552-8227

Gateway Support

NMI Gateway/VT/iProcess Mobile App.
Authorize.net Gateway.
TSYS Webpass Virtual Terminal: 1-800-552-8227

Convenient Locations

Chino
14245 Pipeline Ave.
Chino, CA 91710
Ph: (909) 393-8880
Fax: (909) 465-1279

Ontario
1551 S. Grove Ave.
Ontario, CA 91761
Ph: (909) 230-7600
Fax: (909) 230-5595

Rancho Cucamonga
8229 Rochester Ave.
Rancho Cucamonga, CA 91730
Ph: (909) 204-7300
Fax: (909) 204-7319

Upland
300 N. Mountain Ave.
Upland, CA 91786
Ph: (909) 755-2000
Fax:(909) 755-2099